Case Study

Workers’ Compensation Insurance

Read our case study to find out how we helped Workers’ Compensation Insurance with our range of IT services and solutions.

!

The Challenge

WC provider with over $1.5 billion in premiums, 128,000 policyholders and nearly $20 billion in assets.

Re-engineer the claims and policy applications to replace more than a dozen existing, aging systems with a single software suite

Enhanced the IT workforce by integrating a team capable of the development and integration of new systems.

Business challenges:

  • Improve service to agents and policyholders
  • Improve fraud detection
  • Upgrade billing systems
  • Reduce the cost of IT operations
!

Solutions & Engagement Highlights

  • Upgrade to a new state of the art insurance platform including Enterprise Systems Architecture, Development, QA testing, Integration and Customization
  • Ascend proposed a combination of Directors, Managers, and Consultants that have been leading the project for over 5 years working on:
    • Public Website
    • Quote Management System § Policy Center
    • Claims
    • Billing
    • Cyber Security & ERM
    • Quality Assurance
!

The Outcome

  • Ascend has provided:
    • Director of Systems Engineering
    • Director of Software Development
    • Director of Quality Engineering
    • Chief Information Security Officer
    • IT Architects, Software Developers
    • DevOps and Infrastructure
  • 5 Year Vendor Rating of “Excellent”
  • Prime Vendor with the highest number of Consultants placed
  • Guidewire Billing System Integration and Implementation
  • Real time web platform that has increased
  • Quote response by 50%

Project Timeline

2012

Planning Phase

2013

Development

2015

Integration

2018

Fully Operational

Other Case Studies

Insurance Industry

Multi-line Insurance Provider

Nearshore  Services

Insurance Industry

P&C Insurance

Multi-shoring Success

Insurance Industry

Workers's Compensation Insurance And P&C Lines

Nearshore Success

We’re Here For You

Have a question? Need info? Connect with our team.

* Required fields

Hello, how may we help you? Just send us a message.
Powered by