Case Study

Workers’s Compensation Insurance And P&C Lines

Read our case study to find out how we helped Workers’s Compensation Insurance and P&C Lines with our range of IT services and solutions.

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The Challenge

  • Privately held group of multi-line property and casualty insurance carriers that offers Workers’ Compensation, earthquake, and personal automobile insurance
  • 1 Bn in premiums; 300,000 policyholders and 3,000 agents
  • The client was looking at Offshore or Nearshore outsourcing in order to reduce cost and add flexibility to its IT Workforce
  • The main objective was to Integrate a Multi-disciplinary team that could act as an extension to its team.
  • Systems architecture combines legacy proprietary development and Off-the-shelf applications in the process to be integrated.
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Solutions & Engagement Highlights

    • The plan was to integrate teams into 4 groups:
      • Development
      • Testing
      • Business Process Support
      • Systems Integration
  • The business areas to be supported included:
    • Auto
    • Shared services
    • Underwriting
    • Workers Compensation
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The Outcome

  • The Nearshore team has been providing services for more than 10 years to the client
  • Technologies that have been used include:
    • Java (multiple versions and frameworks)
    • .Net
    • Mulesoft
    • Oracle Technologies
  • Average cost savings of 800k per year
  • Additional services have included Executive Recruiting and Relocation support services
  • The teams have combined Delivery center-based resources as well as virtual (home office) individuals

Project Timeline

2008

Development & Testing

2014

+ Underwriting

2016

+ Integration

2018

Fully Operational

Other Case Studies

Insurance Industry

Workers' Compensation Insurance

IT Workforce Integration

Insurance Industry

Multi-line Insurance Provider

Nearshore  Services

Insurance Industry

P&C Insurance

Multi-shoring Success

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