Case Study

Multi-line Insurance Provider

Read our case study to find out we helped Multi-line Insurance Provider with our range of IT services and solutions.

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The Challenge

  • Leading provider of life, accident and health insurance with over $1.07 billion in premiums, 4.8 million individuals covered in 49 states, 22 countries and nearly $6 billion in assets.
  • Support and customize the legacy systems for international expansion
  • Improve Business Intelligence and Analytics to support business growth
  • Develop web functionality to improve services to policyholders and agents
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Solutions & Engagement Highlights

  • Integrate a team that could expand the client’s IT workforce to support multiple projects at a low cost
  • The team would be divided into 4 areas:
    • Business Analysis
    • Cognos / SQL
    • Oracle DBA’s and support
    • .Net and SQL Development
  • The team would be based in Mexico and travel for knowledge transfer, training and project work as needed
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The Outcome

  • 7+ years of continuous work
  • Teams have grown to an average
    of 30 resources
  • Cost savings per year of over $1.5 million USD
  • Projects completed:
    • Agent’s Web Portal for Policy Quoting, Policy Administration and Claims within both Life and Healthcare for multiple countries
    • Reinsurance and reserves management and compliance web application

Project Timeline

2011

Initial Staff Times & Materials Model

2013

Transition To Services Model

2016

New Development Projects Added

2018

Continuous Support

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